Shipping Policy
Shipping Policy
At OPHORA Water, we strive to ensure your order is delivered quickly and safely. Please review our shipping policy below.
Shipping Within the USA
- We currently ship only within the United States via our website.
- All orders are shipped via UPS with an estimated delivery time of 2-5 business days.
- Shipping rates are calculated at checkout based on your location and order size.
International Orders
- We do not offer international shipping through our website at this time.
- For international orders, please contact us at [email protected] for assistance.
Processing & Delivery Times
- Orders are processed within 1-2 business days after purchase.
- Delivery time depends on your location but typically ranges from 2-5 business days.
- Orders placed on weekends or holidays will be processed the next business day.
Weather-Related Delays
- To protect your order, shipments to areas experiencing freezing temperatures may be delayed.
- If your order is affected, we will notify you via email.
Tracking Your Order
- Once your order ships, you will receive a tracking number via email to monitor delivery progress.
- If you do not receive your tracking number, please contact us at [email protected].
Lost or Stolen Packages
- We are not responsible for lost or stolen packages marked as delivered by the carrier.
- If your package is missing, please contact UPS or email us at [email protected], and we will do our best to assist you.
For any shipping-related questions, feel free to reach out to [email protected]. Thank you for choosing OPHORA Water!
